Contact Our Support Team
We are committed to providing exceptional customer service to all our players across the United Kingdom. Whether you have questions about account management, bonus terms, responsible gambling resources, or technical issues, our dedicated support team is available to assist you promptly and professionally.
Available Communication Channels
Our team operates during extended hours to ensure you receive timely assistance regardless of your preferred contact method. We maintain strict compliance with UK Gambling Commission regulations and data protection standards.
| Contact Method | Details | Response Time |
|---|---|---|
| Email Support | [email protected] | Within 24 hours |
| Telephone | 020 7946 0958 | Immediate |
| Live Chat | Available on website | 5-15 minutes |
Support Departments & Account Assistance
- Account Verification: Identity confirmation and document submission queries
- Payment Issues: Deposit, withdrawal, and transaction-related concerns
- Responsible Gambling: Self-exclusion requests and betting limits adjustment
- Technical Support: Login problems and platform functionality issues
- Complaints: Formal dispute resolution under UKGC jurisdiction
Last updated: January 18, 2026